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OLevel

Business Studies - 7115

The Role of Management

Paper 1 & 2

The Role of Management

Functions of Management


In every business or organization, business operations are run by the managers. Sometimes they are called managers and sometimes leaders, directors, trainers, head of the departments, etc. the role of the managers is almost similar in every organization. most of the time they are expected to fulfill the following tasks.

Planning

Planning or future planning of the organization is done to set the objectives and targets of the organization. We can have an example of a juice company that asks its managers to plan a 25% increase in sales in the next two years. A small business owner may ask his managers to plan the growth of the business up to 20% in the next two years. 

If a manager is not good at planning, it shows that he is a poor manager and has no ability to manage the work. Planning provides clear tasks to perform in the next few weeks, months, or years. Planning is the process that set the directions of the organization or business for future moves.  

Organizing

No one can perform all the tasks in the organizations, not even the manager can do this. It is because they have to assign the tasks to the appropriate employees who have the resources to perform those tasks successfully. This thing proves that the manager’s responsibility is to organize the people in an effective way. 

Commanding

It is also a concept that managers give a command to their subordinates regarding different tasks. The main task of any manager is to provide guidelines and necessary information to the supervisors and employees to ensure the work process done smoothly but sometimes because of their experience to handle different issues, they command their subordinates as well.  

Controlling

Managers always try to measure the output given by their departments. Whether it is production, it is quality of production, or any service. They always try to measure and evaluate the tasks given to the supervisors and individuals whether they are performing well or not and the given targets are met or not. Managers try to follow the plan and design given to them as standard to measure the performance, quality of services, etc. in case if their team is not meeting the targets, managers try to take some necessary actions to meet the targets.    

Coordinating

Coordinating means brings people closer to each other in the organization. Organizations want their employees to work as a team. If they don’t come closer, it will be difficult for them to coordinate with each other or work as a team. Sometimes managers fail to that and it becomes a real danger for the organization. 

Sometimes the coordination between different departments is also required. For example, the marketing department of the company can’t announce and start advertising with the coordination of the production department. After that, the involvement of the sales department is also required as sales are the only way through which a company can get revenue.     

Importance of Delegation;

Trust versus Control


When managers receive instructions from higher management to perform some tasks, most of the time they manage their teams and delegate their tasks to supervisors and workers. The assigning of tasks to the subordinates and giving them the authority to perform it is commonly known as delegation. 

It should also be kept in mind that there will not be just the transfer of some duties regarding the task to the subordinates. The manager will be responsible at the end of the project or any other assigned task. In case of any mistake by the subordinate, the manager can take necessary action to make it correct but the final answer will be given by the manager regarding the assigned task or project.  

There are some advantages to the delegation given below:


Advantages of the Delegation for Managers

Managers can’t perform all the tasks by themselves so they delegate their assigned tasks. 

By assigning their tasks, it is expected that there will be very fewer mistakes in the tasks. 

The delegation makes it easy for the managers to measure the performance of their teams. They can easily take the necessary actions to control any mistake.

Advantages of the Delegation for Subordinates

As there are some advantages of the delegation for managers, there are some advantages of the delegation for the subordinates as well, that are discussed below:

Delegation makes the work or assigned task more interesting 

The employees feel responsible and believe that management has trust in them. that trust improves their performance.

Delegation helps to train the subordinates in the organization to perform their tasks independently. 

Why Managers Don’t Delegate

Sometimes managers feel reluctant to assign the task to their subordinates. They think that their subordinates have no such skills to complete the task. So, they will do mistakes, again and again, that will affect the performance. If subordinate performs better than expectation, the managers feel insecure in the organization. it is also a reason not to delegate the task to the subordinates.   

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